Frequently Asked Questions

Find answers to your questions

We offer a 7-day return or exchange window on eligible items. Products must be unworn, unwashed, undamaged, and in original condition with tags attached. Simply contact our support team to initiate a return.
Standard shipping typically takes 3–7 business days depending on your location.
Yes, free shipping is available on qualifying orders above the minimum purchase amount.
We accept Visa, MasterCard, American Express, PayPal, and other secure payment options.
Once your order ships, you will receive a tracking number via email to monitor delivery progress.
We continuously work with suppliers to improve sustainability and reduce environmental impact.
Yes, customers can earn points on purchases and redeem rewards through our loyalty program.
Yes, digital gift cards are available and can be purchased directly from our website.

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Still Have Questions?

Our team is happy to help with orders, sizing, returns, exchange support, store visits, and product availability. Reach out directly and we will get back to you as soon as possible.

Email Us

support@mokshoo.com

Call Us

+91 98765 43210

Location

18, Kamdar Estate, Virat Nagar Rd, Ahmedabad, Gujarat.